Frequently Asked Questions

You can always send us an e-mail with your order number and we'll be happy to help! Otherwise check your Etsy receipt/order history using your browser (not the Etsy App) - you can find the PDF download link there.

You can always e-mail us if you're stuck. NEW tutorials and pattern videos are coming soon!

YES! We open our custom order slots frequently throughout the year. Subscribe to our Newsletter to be the first to be notified when Custom Orders are open!

We are always trying new things! Our favorite needles, hooks, yarns etc. can be found on our product review page.